Support
Email devlopper.2025@gmail.com and we answer within 2 business days. Reports of abusive content or abusive users are handled within 24 hours.
What to include in your message
- The email address of your Footbridge account
- Whether you use a player account or a recruiter account
- Your app version and iOS version (Settings › General › About)
- Your device model
- A screenshot of the problem when possible
Common requests
- Subscriptions and billing. Subscriptions are sold by Apple. Manage or cancel them in iOS Settings › your name › Subscriptions. Refunds are handled by Apple at reportaproblem.apple.com. Use Restore Purchases on the Footbridge paywall if a paid plan is not recognised after reinstalling.
- Delete your account. Open Footbridge, go to Profile › Settings › Delete Account. Deletion is immediate in the app and permanent in our database within 30 days. You can also request deletion by email.
- Report a user or a listing. Every profile, conversation and listing has a Report and a Block control. You can also email us with a screenshot.
- A listing looks wrong or outdated. Recruiters can edit their own listing from their profile; the original version stays visible to players.
- Verification. Footbridge does not certify agents, clubs or documents. Always verify a recruiter independently before travelling or paying anything.